Return Policy

July 9, 2026

Return Policy

Aventra Techs

At Aventra Techs, we strive to ensure every customer receives a quality product. Please read our Return Policy carefully before making a purchase.

Return Eligibility

Customers may request a return within 7 days of receiving their order.

To be eligible for a return, the product must:

Be defective, damaged, or not working properly upon delivery.
Be returned with all original accessories and packaging (if applicable).
Be accompanied by a valid unboxing video clearly showing the condition of the package and product upon receipt.

Note: Claims submitted without an unboxing video may not be approved.

Non-Eligible Returns

Returns will not be accepted if:

The product has been physically damaged by the customer.
The product has been misused, modified, or improperly handled.
The return request is made after the 7-day return period.
The required unboxing video is not provided.

Return Process

To initiate a return request, please contact our support team with the following information:

Order number
Customer name
Reason for the return
Clear photos (if applicable)
Mandatory unboxing video

Once your request is reviewed and approved, you will be provided with instructions for returning the product.

The customer is responsible for sending the product back to Aventra Techs for inspection.

Warranty

Some products include a warranty. Warranty duration and coverage are mentioned on the respective product page or on the warranty card provided with the product.

Warranty claims will be handled according to the warranty terms applicable to the specific product.